Innovative document processing solutions

Mixed Mail Scanning

Mail volumes continue to grow exponentially, stimulated by business growth and mobile work forces. For example, studies show that medium sized companies now process 100,000 pieces of mail a month and service over 200 departments. The corporate mailroom, a vital link in the corporate information system, is struggling to keep abreast of this paper flow. Meanwhile, today's organisations demand instant access to accurate information.

By digitising the incoming mail process, and indexing documents on the fly, you will not only gain control of your internal mail processes (no more loss of efficiency, lack of document control and loss of valuable mail), but you will have the opportunity to combine electronic mail formats (e-mail, fax) in the same document processing flow. By implementing a digital mailroom designed as a central platform for information, your organisation will bring rationality to mail processing and significant gains in productivity and customer service.

Benefits of a Digital Mailroom Solution

Reducing the decision cycle

Digital mailrooms allow users to receive instant notification of a document’s arrival at the company. Employees can access images immediately, regardless of where the documents were physically acquired. Documents can then be processed very rapidly according to their level of urgency.

Rationalising the circulation of information

The technologies at the heart of digital mailrooms help companies rationalise their processes, e.g. it allows companies to reduce costs associated with resending documents between sites.

Reducing paper costs

Mailroom costs not only include staff costs involved in the distribution of letters, but also the costs associated with the resending, loss or deterioration of documents. A digital mailroom implementation has a direct effect on all these costs and becomes a key element of competitiveness for the company. Another source of paper cost is the physical storage of documents.

Ensuring data tracking

Ensuring incoming mail tracking has become a necessity for the majority of companies, with compliance regulation being a major factor. The earlier a document is transformed into an image file, the more reliably it can be tracked throughout its life cycle.

Improving customer service

The electronic management of incoming mail improves the handling of documents within service oriented companies and agencies. It enhances the quality of the service offered to customers by allowing staff to instantly access customer files and answer questions immediately.

Future-proof digital mailroom solutions

Digital Mailroom