Innovative document processing solutions
Public health insurance company chooses foxray xbound
for digital mailroom solution
June 23rd, 2009
The Techniker Krankenkasse (TK), one of the largest health insurance companies in Germany, has recently completed the first phase of their rollout of the xbound digital mailroom platform from foxray AG to handle around 25 million incoming mail items each year.
The TK receives over 200,000 pages of mail every day from its 7.2 million insured members, including changes of address, direct debit slips, registrations and de-registrations as well as important correspondence with healthcare providers such as hospitals and doctors. They expect the xbound solution to significantly increase the degree of automation in handling and processing of these very varied documents. According to the TK, the xbound solution's functionality will not only improve customer service but also significantly reduce costs. The deciding factor behind the choice was xbound’s multi-channel input capability - as well as conventional paper mail, xbound also processes faxes and e-mails from Lotus Notes, allowing them to be integrated into the mailroom process at an early stage.
“Foxray xbound provides the TK with a fully integrated digital mailroom solution allowing all incoming mail, paper and electronic, as well as backend systems to be integrated via a standard interface”, explains Ralf Goebel, CTO at Foxray. Products from external partners are already integrated and customer specific components can be programmed into the xbound platform as required. The three-level structure of foxray xbound, based on the principle of service-oriented architecture (SOA), provides an ideal environment for transparent process modelling. In addition, comprehensive analysis functions allow the entire production process to be monitored enabling efficient production management, reporting and performance analysis.
Further improvements have also been made to the document archiving process. The connection to a read-only archive reduces access times and eliminates costs associated with storing paper based documents. The authentication and integrity of the digitised documents is ensured by a digital signature solution which is integrated into xbound. The foxray xbound digital mailroom solution is currently used at four scanning centres around Germany and the roll-out to a total of seven locations will be completed during 2009. The 30-strong project team comprises IT and organisation experts from the TK, foxray AG and IBM Global Services.
About Foxray:
foxray AG, originating from the Lufthansa group, is an innovative software provider and system integrator of DMS solutions. They enable large companies to automate their mission critical business processes. Functions such as scanning, classification, data extraction and workflow as well as integration with ERP systems and document archive repositories are central to the solutions provided.
The company’s expertise is in the insurance, industrial and business process outsourcing services sectors. foxray’s customers include Aspecta Life Insurance, Continental Tyres, RatioData IT Solutions & Services, Techniker Krankenkasse (Health Insurance), Debeka, Rhenus, Iron Mountain, BundesDruckerei (Government Printing Office), Lufthansa and Deutsche Bahn.
About the Techniker Krankenkasse
The Techniker Krankenkasse is a nationwide German insurance company with more than 7 million members. As a compulsory health insurance fund, the TK is a self-administered public corporation with a full-time executive board. The 30-strong advisory board represents the members of the TK. Every six years, they elect their advisory board representatives
foxray announces new xbound release at AIIM Roadshow 2009
May 1st, 2009
Software developer foxray AG, market leading specialist in “best of breed” mailroom processing solutions, is exhibiting at the UK AIIM Roadshow 2009 and will announce the release of the latest version of xbound.
The latest release of foxray xbound, the unique integration platform for document processing solutions, offers a truly open and flexible architecture allowing integration with over 40 “best of breed” technologies for document capture, imaging and processing. These include modules from leading providers such as Kofax, Abbyy, Captaris, Insiders, Paradatec, Opentext, Luratech, SecCommerce, Openlimit, Secrypt, IBM and Ceyoniq.
“Customers and VAR partners no longer need to ‘back one horse’ when it comes to choosing a document processing solution. With foxray xbound they can use the best technologies available on the market and be confident that the solution will continue to be future proof.” says Andy Dawson, MD of Datafinity, foxray’s UK distributor.
Advanced use of technologies such as SO Architecture, .NET and Web services are part of what makes xbound such a unique and flexible solution. Features such as distributed and scalable architecture, sophisticated reporting and statistics, combined with an easy to use graphical user interface for designing document workflows are just some of the reasons why so many large companies have already adopted the foxray technology.
“In the last year foxray’s intensive R&D policy enabled two new major releases of the xbound platform allowing our customers to take advantage of some of the latest Microsoft technologies as well as integrations with many of the leading capture technologies in the market” says Ralf Goebel, foxray’s CTO.
Customers like Continental Tyres, Itella, Techniker Krankenkasse are planning European roll outs of the foxray solution during 2009 and will soon be able to benefit from the latest development in the xbound platform giving them greater efficiency and better control over their document processing centres.
Datafinity announces professional services partnership with Scansation
to deliver foxray xbound digital mailroom solutions
May 26th, 2009
London, May 26, 2009 – Datafinity Limited, sole UK distributor of foxray document processing and digital mailroom solutions, has announced a partnership agreement with Alton-based professional services company Scansation Limited.
Under the terms of the agreement Scansation will provide implementation, customisation and training services to UK clients as they deploy foxray xbound document processing and digital mailroom solutions for transaction-based applications and white mail. Scansation, a well-established and highly experienced UK professional services provider, is also a Platinum partner for leading document capture software supplier Kofax plc.
According to Sid Sutherland, managing director at Scansation, “For some time our clients have been asking for a high-volume digital mailroom solution that is robust, scalable and offers best-in-class functionality. The combination of foxray’s xbound document processing environment and innovative data capture components from Kofax enables Scansation to meet this requirement, delivering a highly capable, unique solution with a proven track record.”
Andy Dawson, managing director at Datafinity, said “Foxray easily integrates with other vendors’ technology to provide end users with a better, more future-proof solution. Datafinity will continue to recruit partners whose best-in-class service offerings can be combined with foxray xbound to deliver world-class document processing solutions. This agreement with Scansation is a perfect example of how foxray xbound works hand-in-hand with Kofax to form a solid and reliable foundation for highly effective, centralised digital mailrooms.”
About Scansation
Scansation Ltd was founded in 2005 to provide document management solutions and professional services to the document, content and knowledge management workspace in the United Kingdom and Europe. Scansation Ltd has quickly established a reputation for customer satisfaction and technical expertise. Extensive previous experience within the document management field allows Scansation to consistently meet customers' requirements promptly and in a high-quality fashion. For more information visit www.scansation.com
Other News